Birmingham & London Office Space - Serviced Offices, Virtual Offices & Meeting Rooms

Targetspace Courses

Each course is 1 day and available at all Targertspace centres. For more information on a course click on the title below. To book please call 0800 2888 999.

• Assertive You
• Assertive You
  Building and maintaining positive relationships at work is not always easy. Striking the balance between being too accommodating or too aggressive can be a challenge. However, there are a variety of ways of getting the best out of people and situations, winning respect and creating a positive atmosphere. This course uses a range of learning methods to illustrate assertiveness. It encourages self-belief and the development of a more confident attitude.
• Effective Meeting Skills
• Effective Meeting Skills
  The ability to confidently chair a meeting to a time frame and ensure everyone has a platform to contribute is a skill. This skill can be learned and developed through this course. The course encourages participants to actively develop their existing skills and learn from the experiences of each other.
• Dealing with difficult customers and colleagues
• Dealing with difficult customers and colleagues
  Managing relationships and conflicts that arise in business is a skill required in all facets of life. This course will equip you with the knowledge, strategies and finesse to turn around complaints to compliments.
• Influencing and persuasion skills
• Influencing and persuasion skills
  Obtaining the best outcome through influencing and persuasion depends on a combination of personal qualities and professional techniques. This comprehensive course provides guidance to ensure delegates are equipped with the positive ability to influence a range of situations.
• Powerful Presentations
• Powerful Presentations
  Presentations are a high impact tool, that used effectively, achieve positive results. Making a presentation requires confidence, professionalism and a convincing style, developing these skills will enhance the outcome from your future presentations. This course encourages active participation within a safe learning environment.
• Time and self management
• Time and self management
  Virtually everyone feels under increasing pressure at work. Yet they could release that pressure with better powers of self and time management. This course will help achieve better results and avoid unnecessary stress. This course pinpoints the barriers that stop this happening and equips delegates with an effective strategy and system for personal success.
• Train the trainer
• Train the trainer
  For a business to share skills and knowledge and to encourage continuous improvement it requires individuals that can hone the skills of others by transferring knowledge and facilitate learning and development. This course introduces delegates to different learning styles and how to facilitate learning and personal growth in others.

• Coaching for maximising performance
• Coaching for maximising performance
  The route to maximising an individuals and a teams potential lies in motivating for continuous improvement. Successful and timely coaching is the key to achieving this. This course provides a clear structure for coaching for any situation and consolidates the skills and styles of delegates to increase their potential for coaching.
• Effective team leader
• Effective team leader
  The first leadership role is the most demanding, since individuals are selected based upon their performance as a team member. The team leader faces the challenge of providing organization and direction, motivation and establishing positive working relationships and commanding respect. This course equips team leaders with a variety of techniques and strategies to employ to achieve success.
• Introduction to management
• Introduction to management
  Effective line management doesn’t just happen, it requires an awareness of the business and the ability to apply a range of tools and techniques. This must be coupled with sound interpersonal skills and people skills. This course provides a firm foundation for first time managers from which to progress in management.

• Successful Selling
• Successful Selling
  Business today has become more competitive and in order to grow we all need to understand the art of selling and persuasion. In order for businesses to gain competitive advantage they need people who are professional at selling. This interactive course provides an introduction to the sales process through to reaching a commitment at the close.
• Successful Telesales
• Successful Telesales
  Selling over the phone is a key sales channel and relies on the ability of building rapport immediately and understanding the process of pre call planning through to securing commitment within the call. This course enables delegates to develop the skills necessary to be completely effective.
• Marketing for non Marketeers
• Marketing for non Marketeers
  Marketing influences all aspects of business. To be informed those in a management role need to have an understanding of the ways marketing affects all parts of the business. A business that is seamless in its marketing approach can make the difference between being a success or a failure. This course aims to demystify the processes and techniques of marketing and will enable participants to understand their role in exploiting opportunities to achieve the businesses aims.
• Successful Key Account Management
• Successful Key Account Management
  Once a customer has been acquired this relationship has to be managed. For businesses it is much more profitable to nurture and satisfy existing customers rather than neglect and allow them to become vulnerable for competitors. This course equips delegates with the understanding and skills to ensure they fully exploit customer’s needs and continue to build the relationship over time.